Bonds First Steps Page

Home FAQ Bonds First Steps Page
Home FAQ Bonds First Steps Page
No, before using your BONDS by IQOS for the first time, it’s important to fully charge the device.
To charge your device:
1. Plug the device into a wall socket using a compatible AC power adaptor and charging cable.
2. Leave it to charge for 120 minutes, until all 4 LEDs are solid white.
Your BONDS by IQOS device is ready to be used for the first time when all 4 LEDs are solid white (100% charged).
To check the battery charge level, briefly press the power button.

For optimal charging:
1. Plug the device into a wall socket using a compatible AC power adaptor and charging cable.
2. Leave it to charge for about 130 minutes.
Your BONDS by IQOS device features a cool down mode, which is automatically triggered after 3 consecutive uses.

During cool down:
- The device takes 4 minutes to cool down.
- You won’t be able to start another experience until the 4-minute cool down period ends.
- Lights pulse up and down.
While it’s not strictly necessary to register your BONDS by IQOS device to start enjoying experiences, it is highly recommended because:
- Registered devices can be quickly identified and serviced, making the troubleshooting process faster and more efficient.
- It’s easy to check if your device is covered under warranty—crucial for replacements or repairs.
- You gain more personalized steps when using our online troubleshooting tool.