Use of IQOS 3 DUO

You can easily check the charge level by following these simple steps:

1. Press Pocket Charger Button for 1 second (short press)
2. The Battery Status lights will turn on and indicate the level of charge

It takes approximately 120 minutes to fully charge the IQOS 3 / & IQOS 3 DUO Pocket Charger from an electrical outlet. Only charge IQOS 3 / IQOS 3 DUO device using supplied AC Power Adaptor and USB cable.

The IQOS 3 & IQOS 3 DUO device does not require a full charge to work. If the IQOS 3 & IQOS 3 DUO Pocket Charger is fully charged you may use the holder up to 20 times.

No, the new IQOS 3 Pocket Charger is not compatible with the previous versions.
If you insert the 2.4 Plus Holder into the IQOS 3 or IQOS 3 DUO Pocket Charger, the Holder will not charge because of the different size.
The IQOS 3 / IQOS 3 DUO Holder cannot be inserted into 2.4 Plus Pocket Charger because of the different size.

You can use the IQOS AC Power Adaptor from the previous device versions. However, IQOS 3 USB cable hosts a USB-C port, which is different from the previous versions.

You can easily reset your IQOS 3 & IQOS 3 DUO device by pressing and holding the Pocket Charger Button for 8 seconds and then releasing. Battery Status light will fade in, blink twice, and then progressively fade in to confirm a reset.

Holder vibrations are activated in the following situations:
-At the start of the heating (once you press the IQOS 3™ Holder Button to start heating) - one vibration
-When the device is ready to be used – two vibrations
-When the session is nearly complete (30 seconds prior the end) - two vibrations

IQOS 3 DUO is designed to work in a wide range of temperatures, but HEETS tobacco stick tastes best when the device is used between 10℃ and 50℃.

ProtectPlus™ System hosts a number of technological improvements:
- robust outer shell improves shock resistance of the device
- new side door opening tested to guarantee reliable performance
- new technology provides longer battery life
- heating chamber of your Holder has been redesigned for improved reliability