About IQOS ILUMA i

Home FAQ About IQOS ILUMA i
Home FAQ About IQOS ILUMA i
Το IQOS ILUMA i PRIME είναι η νέα μας συσκευή θέρμανσης καπνού με προηγμένες λειτουργίες για να προσαρμόζεις την εμπειρία σου στα μέτρα σου. Προσφέρει μία καθαρή και απολαυστική εμπειρία χάρη στην καινοτόμο τεχνολογία επαγωγικής θέρμανσης χωρίς λεπίδα, SMARTCORE INDUCTION SYSTEM®.

Οι συσκευές IQOS ILUMA i PRIME διαθέτουν τη νέα οθόνη αφής, που σε ενημερώνει κάθε στιγμή για την εμπειρία σου.

  • στάδιο προθέρμανσης (διάρκεια, ολοκλήρωση)
  • χρόνος που απομένει
  • αριθμός διαθέσιμων εμπειριών (ένα ή δύο)


  • Με τις συσκευές IQOS ILUMA i PRIME έχεις πρόσβαση και σε ορισμένες προηγμένες λειτουργίες, όπως:

  • Προσωρινή παύση της εμπειρίας σου
  • Ευέλικτη εμπειρία με τη λειτουργία FlexPuff
  • Προσαρμόσιμη μπαταρία βάσης με 2 λειτουργίες FlexBattery


  • Οι συσκευές IQOS ILUMA i έχουν σχεδιαστεί για χρήση μόνο με το SMARTCORE STICKS®. Δες περισσότερα στις σημαντικές πληροφορίες."
    IQOS ILUMA PRIME and IQOS ILUMA i PRIME - are smoke-free alternatives to cigarettes that use our bladeless SMARTCORE INDUCTION SYSTEM®.

    IQOS ILUMA i PRIME is the next generation of IQOS ILUMA heating devices.

    What’s new with IQOS ILUMA i PRIME?

    New Touch Screen to quickly get the information about your experience:
  • pre-heating status (duration, completion)
  • time left for your experience
  • number of available experiences (one or two)


  • Additional new advanced features to adapt your experience to your usage:
  • Pause your experience with Pause Mode feature
  • Flexible experience that adapts to your usage pattern with FlexPuff feature
  • Adjust the Holder battery mode with FlexBattery feature
  • Compatibility between IQOS ILUMA PRIME and IQOS ILUMA i PRIME
    Yes, they are compatible. You can charge your IQOS ILUMA i PRIME Holder in IQOS ILUMA PRIME Pocket Charger and vice versa. The charging cable and AC Power Adaptor are the same.

    Compatibility between IQOS ILUMA & IQOS ILUMA i PRIME devices
    Yes, they are compatible. You can charge your IQOS ILUMA i PRIME Holder with IQOS ILUMA devices and vice versa (applicable for IQOS ILUMA and IQOS ILUMA PRIME).

    You can use the charging cable and AC Power Adaptor from IQOS ILUMA devices to charge IQOS ILUMA i PRIME devices. Also, the accessories of IQOS ILUMA are compatible with IQOS ILUMA i PRIME corresponding devices and vice versa.
    Yes, you can use AC Power Adaptor from the previous generation IQOS devices (IQOS 3, IQOS 3 DUO, IQOS 3 MULTI, IQOS ILUMA). The required charging cable is type C cable.

    For optimal charging, just ensure that your AC Power Adaptor:
    • supplies 10W (5V 2A - 5 Volts; 2 Ampers)
    • has the safety certification mark (it is indicated on the power adaptor by PSE conformity symbol)


    You can check the power information of the AC Power Adaptor on the packaging or on the power adaptor itself.
    AC Power Adaptor is now sold separately. For safe use and optimal charging, you have three options:

    1. use AC Power Adaptor from the previous IQOS devices (IQOS 3, IQOS 3 DUO, IQOS 3 MULTI, IQOS ILUMA).
    2. purchase it separately in IQOS stores or on iqos.com
    3. use a 3rd party Certified AC Power Adaptor (5V 2A with the safety certification mark – widely available in major convenience stores)

    If you use a 3rd party Certified AC Power Adaptor, please, ensure it:
  • supplies 10W (5V 2A - 5 Volts 2 Ampers. Indicated on the packaging on the AC Power Adaptor itself).
  • has the safety certification mark (it is indicated on the AC Power Adaptor by PSE conformity symbol)
  • is compatible with the IQOS cable (type C)
  • is not using lower power. It will increase the charging time, may cause unproper charging, malfunction or may pose safety risks.


  • You can check the power information of the AC Power Adaptor on the packaging or on the AC Power Adaptor itself.

    Regardless the option, ensure that the USB port of the device is clean and does not have dirt, particles or dust in it.
    Yes, 5V 3A (5 Volts 3 Ampers) can be used to charge IQOS ILUMA i PRIME devices. Charging current will remain 5V 2A.

    For optimal charge with the 3rd party Certified AC Power Adaptor, ensure it:
  • supplies 10W (5 Volts and/or 2 Ampers) or above; widely available in major convenience stores
  • using lower power will increase the charging time
  • has the safety certification mark (it is indicated on the AC Power Adaptor by PSE conformity symbol)


  • You can check the power information of the AC Power Adaptor on the packaging or on the AC Power Adaptor itself.
    Over-power AC Power Adaptor can be used (5V 2A or above). They are widely available in major convenience stores. Charging current will remain 5V -2A.

    Lower-power AC Power Adaptor will result in longer charging time. Power and certification information can be checked on the packaging on the AC Power Adaptor itself.
    Available for all IQOS ILUMA i PRIME devices, FlexPuff is an advanced feature of IQOS ILUMA i PRIME devices that enables a more flexible experience than before.

    Depending on the way you puff, FlexPuff adapts to you and may provide 4 extra puffs (on top of 14 puffs). However, please, note that FlexPuff activation and number of puffs depend on individual usage patterns. Therefore, the extra puffs might not apply to all adult consumers and/or experiences.

    Note that if you use the Pause, FlexPuff will not work for this experience. You can also activate/deactivate this feature through IQOS app.
    Available only for IQOS ILUMA i PRIME devices, Pause Mode is an advanced feature of IQOS ILUMA i PRIME devices that enables to pause your experience for up to 8 minutes, and resume it.

    If you do not re-activate your experience within 8 mins, the Holder will automatically switch off and the experience will end. Use Touch Screen to see if Pause Mode is available:
    o In Performance Mode, during the first 3 minutes or 8 puffs of the experience.
    o for one of the two consecutive uses in Performance Mode (default setting).

    How to use:
    1. Swipe down across the entire Touch Screen to pause. A vibration will indicate when the pause starts.
    2. During the pause, the LEDs on the Touch Screen will fade out one by one (counter clockwise) from 12pm position as the pause duration count down.
    3. If experience is not resumed within 8 min, Holder will turn off. 1 vibration will indicate when pause is close to the end.
    4. Swipe up across entire Touch Screen to resume the experience. Note that when Pause Mode is activated the experience is limited to 14 puffs (including all puffs before and after the pause).
    5. After the experience is resumed, the preheating will take on average 20 sec – Touch Screen will be showing light completing its round.
    6. Vibration and light guide will indicate that the Holder is ready for use.
    Available only for IQOS ILUMA i PRIME devices, FlexBattery is an advanced feature of IQOS ILUMA i PRIME devices that enables to use your Holder battery either in Performance Mode or in Eco Mode.

    Your device is set up in Performance Mode by default, but you can change it to Eco Mode through IQOS App.

    Performance Mode (default):
    2 consecutive uses up to 6min each with 1 pause for one of them, or up to 3 consecutive uses up to 6min each without pause.

    Note: the screen will not show 3rd available experience. After 2nd experience, the screen will show one more available experience (one dash). When no more experiences are available, the screen will indicate the number “0”.

    Eco Mode (to be activated in IQOS App):

    Increases the lifespan of the Holder battery by up to one year (only when fully used on Eco Mode throughout the lifespan of the Holder and may vary depending on personal consumption).

    Your Holder will be set for a single use only, lasting up to 6 minutes. Pause Mode is not available in this mode.

    This battery mode shall be set through the IQOS app.
    There are two LED intensity levels of your Touch Screen: ‘High’ and ‘Low’ - for IQOS ILUMA i PRIME devices.

    To change the LED intensity, tap five times on the Touch Screen. Your LED intensity level changes in between 100% (High) & 30% (Low).
    Available only for IQOS ILUMA i PRIME devices, you can check the number of available experiences by checking the Touch Screen. Short press on the Touch Screen:

  • Two horizontal dashes indicate – 2 available experiences
  • One horizontal dash indicates – 1 available experience
  • One horizontal dash after the 2nd experience indicates that you can have a 3rd experience available
  • Number “0” indicates that your battery is depleted. No experience available. Please, charge your Holder