Get to know your IQOS ILUMA device

Home FAQ Get to know your IQOS ILUMA device
Home FAQ Get to know your IQOS ILUMA device
The all-new with takes heated tobacco to the next level of tobacco enjoyment. Its innovative heats the tobacco from within the TEREA stick, instead of burning it, for an altogether better, cleaner and more pleasurable experience.

There’s more. Innovative technology enhances and elevates your tobacco moments, while intuitive features and customization allow you to personalize your device to your tastes and needs. Plus, with our round-the-clock online troubleshooting tools, expert care and exclusive experiences to unlock, enjoy support and privileges that can inspire you.

IQOS ILUMA™ is used exclusively with TEREA™ tobacco sticks. Previous IQOS device versions with blade and HEETS tobacco sticks are not compatible with IQOS ILUMA™ and TEREA™. Improper use may damage the device. Do not ingest or disassemble TEREA SMARTCORE STICKS™. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children and pets.
Charge your IQOS ILUMA fully by using the AC Power Adaptor and Charging Cable that comes with it. Then, to switch your device on, press the button on the side of the Pocket Charger for 4 seconds. To check the battery status of the Pocket charger, take out the holder and press the side button of the Pocket Charger.
Some FUNCTIONS AND SETTINGS can be enabled or disabled through the IQOS App, such as Autostart® and customization features, Download the IQOS App for Android from Playstore and register your device using the QR code you will find:

  • Removing the cover from the door- IQOS ILUMA
  • Under the cup – IQOS ILUMA PRIME
  • On the back of the device - IQOS ILUMA ONE
  • You can check how many uses you have left in two ways – either on the holder itself or on the pocket charger:

    To check the status on the holder: Tilt the holder towards you or briefly press the button. The lights will indicate the battery level. 2 lights on standby means ready for 2 uses, 1 light on means ready for 1 use.

    To check the status on the pocket charger: Briefly press the pocket charge button. The pocket charger light will be on: 2 lights on standby means ready for 2 uses and 1 light on means ready for 1 use.
    IQOS ILUMA PRIME is available in 4 colours:
  • Gold
  • Black
  • Green
  • Taupe
  • The charging base charges the holders of IQOS ILUMA and IQOS ILUMA PRIME. Allows easy access to the holder in a fixed place. It is easy and quick to use thanks to its magnetic connection. And it charges the holder as fast as the pocket charger.
    1. Insert the TEREA stick up to the line on the filter until the holder vibrates and light(s) pulse(s). Heating starts automatically, or by pressing the button for 1 second

    2. You can start using your device once the holder vibrates and the lights stay fixed

    3. To signal the last 30 seconds of use or that the last 2 puffs are left, the holder will vibrate with the light(s) pulsing white

    4. Dispose of the stick immediately after you’ve used it, simply by removing the stick from the holder and disposing of them

    5. Insert the holder in the charger for recharging
    Your IQOS ILUMA works best between 0 - 40℃, and TEREA tobacco sticks taste best when you keep them at room temperature. Here are a few storage tips:

    - Keep your device away from water, direct sunlight and heat.
    - Don’t leave your device in a hot place like inside a car because the lithium-ion battery and electric circuit board could be damaged, or significantly deteriorated.
    - To ensure the best taste and to get the most from your device, we also recommend you avoid exposing your IQOS ILUMA and TEREA sticks to low temperatures for a long period of time.
    - Store IQOS ILUMA or IQOS ILUMA PRIME and SMARTCORE STICKS™ in a clean, dry, cool place.
    - Do not expose IQOS ILUMA or IQOS ILUMA PRIME and SMARTCORE STICKS™ to high humidity conditions or direct sunlight.
    - Do not use SMARTCORE STICKS™ that have been exposed to excessive heat or moisture.

    Additional information:
    In cold outdoor conditions, the device may be able to start if it’s kept warm ( your coat pocket). Nevertheless, while using the holder, the cold outdoor temperature may lead to:

    - Lower performance of the aerosol
    - Not enough energy to match the (per tobacco stick) designed usage duration (up to 6’ or 14 puffs whichever comes first).
    ο IQOS ILUMA PRIME είναι η κορυφαία συσκευή μας και είναι ιδανική για τους πιο απαιτητικούς χρήστες, χάρη στον καινοτόμο σχεδιασμό της και την προσεκτική επιλογή εξαιρετικών υλικών. Για παράδειγμα, η βάση του IQOS ILUMA PRIME και ο φορτιστής τσέπης διατίθενται σε σώμα από αλουμίνιο με δερμάτινο ή υφασμάτινο κάλυμμα στον φορτιστή τσέπης.

    Το IQOS ILUMA™ χρησιμοποιείται αποκλειστικά με ράβδους καπνού TEREA™. Οι εκδόσεις συσκευών IQOS με λεπίδα και οι ράβδοι καπνού HEETS δεν είναι συμβατά με το IQOS ILUMA™ και τα TEREA™. Μη ενδεδειγμένη χρήση μπορεί να προκαλέσει ζημιά στη συσκευή.

    Μην καταπίνεις ή αποσυναρμολογείς τις ράβδους καπνού TEREA™. Το προϊόν αυτό περιέχει ένα αιχμηρό μεταλλικό μέρος που μπορεί να προκαλέσει σοβαρό τραυματισμό σε περίπτωση κατάποσης. Να φυλάσσεται μακριά από παιδιά και κατοικίδια ζώα.
    Your experience will last up to 6 minutes or 14 puffs, whichever comes first.
    In order to provide our IQOS ILUMA users with an elevated tobacco experience, a slightly bigger and more robust device needed to be designed to accommodate the innovative new SMARTCORE INDUCTION SYSTEM™ technology.
    There are 5 stylish colours available for the new IQOS ILUMA, allowing you to personalize your own way; Pebble Beige, Pebble Grey, Denim Blue, Moss Green and Sunset Red.