The most advanced IQOS device.
- NewIQOS ILUMA i
Familiar design. Enhanced experience.
- NewIQOS ILUMA i ONE
Pocket size. All-in-one design.
Familiar and enhanced.
For IQOS ILUMA series.
Buy the devices
For lil SOLID Ez & lil SOLID
Buy accessories for lil SOLID Ez
The pod-vape
Explore all pods variants
Disposable e-cig
- Discover IQOS
What is IQOS?
- IQOS heated tobacco
Real tobacco, real progress
First steps with IQOS
Learning to use IQOS is easy. Learn how to use and charge your IQOS, and find quick tips
FAQs
Find a response to your most common questions.
Self-diagnose your IQOS
Sometimes a quick is all it takes. Let us help you troubleshoot your IQOS device.
Accidental Damage Coverage
If you accidentally damage your IQOS device, we’ll replace it for free* so you can continue enjoying your IQOS moments with one less thing to worry about.
* Terms and conditions apply.
IQOS Warranty
We design and build IQOS with care. Every IQOS device comes with a 1-year IQOS warranty.*
International assistance
Get support on holiday or a business trip. We're only ever just a call away.
IQOS App
Unlock the full potential of your device’s smart features, personalize your experience, find support and perform firmware upgrades, in just one place.
