The most advanced IQOS device.
Familiar design. Enhanced experience.
Pocket size. All-in-one design.
Familiar and enhanced.
For IQOS ILUMA series.
Buy the devices
For lil SOLID Ez & lil SOLID
Buy accessories for lil SOLID Ez
The pod-vape
Explore all pods variants
Disposable e-cig
What is IQOS?
Real tobacco, real progress
Learning to use IQOS is easy. Learn how to use and charge your IQOS, and find quick tips
Find a response to your most common questions.
Sometimes a quick is all it takes. Let us help you troubleshoot your IQOS device.
If you accidentally damage your IQOS device, we’ll replace it for free* so you can continue enjoying your IQOS moments with one less thing to worry about.
* Terms and conditions apply.
We design and build IQOS with care. Every IQOS device comes with a 1-year IQOS warranty.*
Get support on holiday or a business trip. We're only ever just a call away.
Unlock the full potential of your device’s smart features, personalize your experience, find support and perform firmware upgrades, in just one place.