VEEV ONE

Home FAQ VEEV ONE
Home FAQ VEEV ONE
VEEV ONE is our affordable and intuitive closed-pod vaping system. VEEV ONE is a potentially better alternative to cigarettes. It offers a full experience without tar*, without cigarette smoke and without smell.

It features a mini ceramic heating technology that delivers consistent taste and a low e-liquid detection system designed to prevent burnt taste.

VEEV ONE is easy to use with its magnetic connector and is sized to fit your pocket. It comes with 4 rich flavours and can provide up to 1000 puffs* on a single pod.

This product is not risk-free and provide nicotine, which is addictive. Only for use by adults.

*"Tar" is the residue from cigarette smoke, after it has been burned. Important information: the absence of tar does not mean that VEEV is harmless.

*Based on a puff duration of 1 second. May vary depending on individual usage patterns.
Both VEEV ONE and other e-cigarette devices heat a nicotine containing liquid to generate aerosol. For the most part, e-cigarette devices use a wick-and-coil technology and a cartridge.

VEEV ONE features a mini Ceramic heating technology that delivers consistent taste and a low e-liquid detection system designed to prevent burnt taste.

VEEV ONE is our affordable and intuitive vape-pod system that delivers a full and high-quality vaping experience. VEEV ONE can provide up to 1000 puffs* on a single pod.

*Based on a puff duration of 1 second. May vary depending on individual usage patterns.
VEEV ONE features a Compact Ceramic heating technology that delivers consistent taste and a low e-liquid detection system designed to prevent burnt taste.
VEEV ONE is our affordable and intuitive vape-pod system that delivers a full and high-quality vaping experience. VEEV ONE can provide up to 1000 puffs* on a single pod.

*Based on a puff duration of 1 second. May vary depending on individual usage patterns.
Turn ON:
• Press and hold the button (3-4 seconds) until the Status lights ramp-up to the level of battery charge. Release the button to start using your VEEV one device

Turn OFF:
• Press and hold the Button (3-4 seconds) until the Status Lights ramp-down slowly; then release the Button.

VEEV ONE device and VEEV ONE pods are not for minors. This product is not risk free and is addictive.
For more important information, click here.
You can easily check the charge level of the device when you turn it ON
· Short press the Button, Status Lights will turn on to indicate battery level.
· When battery is equal or lower than 1%, LED 1 blinks 5 times.
Your VEEV ONE device cannot be used until further charging
It takes less than 45 minutes to fully charge your VEEV ONE device using a manufacturer supplied charging cable (supplied in the box) and the AC power adaptor (a certified power adaptor you should obtain from a reputable source). For optimal charging performance, only use a manufacturer-approved charging cable.

When the device is fully charged, the 4 white LEDs light will briefly stay ON for 2 seconds and slowly fade out. Your VEEV ONE device should not be used until it has been recharged.

VEEV ONE full charge lasts for a pod so you can enjoy your experience without worrying about running out of battery.

AC Power adaptor compatible models: BS1362, BS1363, BS5733.
No, you’ll not be able to use your IQOS charger with your VEEV ONE device.
Only use the manufacturer supplied charging cable (supplied in the box) and the AC power adaptor certified (sold separately).
For optimal charging performance, only use a manufacturer-approved charging cable.
VEEV ONE device is equipped with a smart digital control to signal that the pod is almost empty.

VEEV ONE pod e-liquid is fully visible.

To indicate so, the upper light of the VEEV ONE device will blink for a few seconds and the device will automatically turn off.

This is designed to prevent experiencing overheating and burnt taste.

In this case, simply replace your VEEV ONE pod by a new one.
Press the Button (10 seconds) until all of the Status Lights blink 3 times to confirm the Reset; then release the button.
Yes, you can easily change the pod at any time and on the go, with its new magnetic connector made for easy insertion and removal.
When inserting VEEV ONE Pod while device ON, the status light will slowly turn on with LED ramp-up and then move to Vape phase to indicate you can use the device.

To remove your VEEV ONE pod:
Hold the VEEV ONE pod and, without twisting, pull it away from the device.
Only use a dry cloth to clean the mouth end of the pod and the contacts of the device and the pod.

VEEV ONE, AC Power Adaptor and USB Cable should not be exposed to any liquid. Do not touch them if they become wet or have been immersed in any liquid.

Droplets/Traces of liquid that are visible on the cartridge or mouthpiece, which may occur during unpacking or usage, must be wiped off with a clean dry cloth before use.

Do not use this product if the VEEV ONE pod is damaged, tampered with, broken, or leaking.

In case of contact with leaking e-liquid from VEEV ONE pod, wash the affected area immediately with soap and water.
If you have issues starting your vaping session, there might be several reasons:
  • The device is not charged
  • You press & hold the button during vaping
  • There is no e-liquid left in the VEEV pod
  • Device malfunction
  • VEEV ONE pod leaks


  • If your device is not starting, please, check the following:
  • Charge your device with the certified AC power adaptor we will provide, and the VEEV One USB Cable.
  • To start the experience, press the button only once and do not hold the button while vaping
  • Ensure the VEEV ONE pod has e-liquid in it. If not, replace by a new pod


  • Reset your device by pressing the button for 10 seconds until all of the Status Lights blink 3 times to confirm the Reset; then release the button.
    In the event of any issue, please reset your device:
    Press the button for 10 seconds until all of the Status Lights blink 3 times to confirm the Reset; then release the Button.

    If the above reset procedure does not resolve the issue, please, contact our customer support team.
    For any assistance, please, contact our customer support team.
    If you want to travel with your VEEV ONE device, we recommend you check with the airline you’re traveling with and verify whether you may take your device on board with you.

    Yes, VEEV ONE can be stored in your carry-on luggage or in your pocket.

    We suggest you to first finish your pod before taking it into the airplane, as otherwise, due to air- pressure, the pod e-liquid might leak.

    If your pod leaked, in case of contact with leaking e-liquid from VEEV ONE pod, wash the affected area immediately with soap and water.
    VEEV ONE vaping experience comes with a variety of flavours.
    There are 2 groups of flavours:
    Refreshing Aromatic line and Aromatic with Cooling vaping experience.

    The Refreshing Aromatic vaping experience:
  • Purple Wave (Blue Raspberry) - 1.8% Nicotine level
    A mix of blueberry and raspberry flavour with cooling sensation.
  • Red Wave (Strawberry) – 1.8% Nicotine level
    Intense strawberry flavour with cooling sensation.
  • Coral Wave (Watermelon) – 1.8% Nicotine level
    Intense watermelon flavour with cooling sensation.


  • The Cooling and Crisp vaping experience:
  • Turquoise (Blue mint) – 1.8% Nicotine level
    Cooling mint flavour.
  • Μπορείς να αλλάξεις εύκολα το pod οποιαδήποτε στιγμή, καθώς ο νέος μαγνητικός σύνδεσμος είναι σχεδιασμένος για εύκολη εισαγωγή και αφαίρεση. Όταν εισάγεις το VEEV ONE pod ενώ η συσκευή είναι ενεργοποιημένη, τα λαμπάκια θα ενεργοποιηθούν σταδιακά και μετά θα μπορείς να χρησιμοποιήσεις τη συσκευή.

    Πώς αφαιρείς το VEEV ONE pod:
    Κρατήσε το VEEV ΟΝΕ pod και, χωρίς να το στρίψεις, αφαίρεσέ το από τη συσκευή.
    We advise you to take smooth puffs with normal drawing pressure to ensure the best vaping experience with VEEV ONE device.

    Please, be mindful that the intense vaping can draw e-liquid out from the reservoir, which may result in the e-liquid leakage.

    Do not use this product if the VEEV pod appears to be leaking. In case of contact with leaking e-liquid from VEEV pod, wash the affected area immediately with soap and water.
    VEEV ONE maximizes the usage of liquid in the pod to deliver more puffs with less e-liquid wasted. You have up to 1000* puffs per pack, that means a vaping experience that lasts long.

    *VEEV ONE can provide up to 1000 puffs on a single pod, based on a 1 sec puff duration. Individual vaping patterns may vary.
    Yes, VEEV ONE pods contain nicotine, which is addictive.
    VEEV ONE pods have 20mg/ml (1.8%) nicotine levels.
    With VEEV ONE pods, we offer 2 different nicotine levels:
    18mg/ml 1.6% & 1.8% 20mg/ml.
    This depends on how often you decide to use your VEEV device and your individual vaping patterns.

    VEEV ONE single pod will last for a full charge and can provide up to 1000 puffs based on a 1 sec puff duration. Individual vaping patterns may vary.
    No, you cannot. Only use VEEV ONE pods with VEEV ONE device. Please, ensure not to modify or attempt to refill VEEV ONE pods in any way or add any substance to VEEV ONE pods. Doing so may cause injury. For more information, please refer to this page. No cleaning needed. No refilling needed.
    Yes, you can easily change the pod at any time, with its new magnetic connector made for easy insertion and removal. When inserting VEEV ONE Pod while device ON, the status light will slowly turn on with LED ramp-up and then move to Vape phase to indicate you can use the device

    To remove your VEEV ONE pod: Hold the VEEV pod and, without twisting, pull it away from the device.
    There are no parts that should be replaced in VEEV ONE. Once your VEEV ONE pod is empty, simply replace it with a new one Each new VEEV ONE pod contains a new Compact Ceramic heater inside with as well a new mouthpiece for a hygienic and consistent vaping experience.

    For your safety, VEEV ONE pods are designed to prevent tampering to ensure that e-liquid cannot be altered Do not modify or attempt to refill VEEV ONE pods in any way or add any substance to VEEV ONE pods. Doing so may cause injury.
    The nicotine strength is indicated on the packaging box and on each VEEV ONE pod.
    The pods of VEEV ONE are designed to prevent leakage In case Droplets/Traces of liquid are visible on the cartridge or mouthpiece, which may occur during unpacking or usage, must be wiped off with a clean dry cloth before use. In case of contact with leaking e-liquid from VEEV ONE pod, wash the affected area immediately with soap and water.