Welcome to the world of IQOS ILUMA

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Register your IQOS ILUMA
Register your new device for added cover, security and benefits.

Warranty info

By registering your device you can at any time see for how long is your warranty valid. No need to keep the proof of purchase.

Device replacement

Free replacement of your device in case of functionality problems.

Free online diagnostics

Free and immediate diagnosis of any issue that may come up with your device.

Download your IQOS ILUMA guide

Find out how your new IQOS ILUMA works.
An illustration of an IQOS ILUMA PRIME.


An illustration of an IQOS ILUMA ONE.


Get more from your IQOS ILUMA with the IQOS app