Η πιο προηγμένη συσκευή IQOS.
- ΝέαIQOS ILUMA i
Οικείος σχεδιασμός. Βελτιωμένη εμπειρία.
- ΝέαIQOS ILUMA i ONE
Όλα σε μία συσκευή.
Οικεία και απολαυστική.
Για τη σειρά IQOS ILUMA.
Αγόρασε συσκευές
Διάλεξε τη δική σου
Αγόρασε αξεσουάρ για τη lil SOLID Ez
Ηλεκτρονικό τσιγάρο με pods
Βρες pods για το VEEV ONE σου
Ηλεκτρονικό τσιγάρο μίας χρήσης
- Ανακάλυψε το IQOS
Μάθε τα πάντα
- Θέρμανση καπνού IQOS
Πραγματική εμπειρία, πραγματική εξέλιξη
IQOS Warranty
Our promise: Expert care and a convenient service experience.
Η εγγύηση IQOS, σας καλύπτει πλήρως.
We design and build IQOS with care. Every IQOS device comes with a 1-year IQOS warranty*
What's covered:
Device malfunction: We'll fix factory faults occurring during the warranty period.
Faulty components: We'll replace defective parts or materials.
Your remaining warranty will be transferred if you upgrade or gift your IQOS to another adult user.
What's not covered
Normal wear and tear, such as scratches and dents, etc.
Accidental damage on your part.
Theft or loss of your IQOS device.
Support for non-genuine parts.
Note: The full list and details of items not covered under IQOS warranty are in the downloadable user documents below.
User Guides: ILUMA i PRIME, ILUMA i MID, ILUMA i ONE, ILUMA PRIME, ILUMA MID, ILUMA ONE, VEEV ONE, Solid EZ
Warranty: ILUMA i PRIME, ILUMA i MID, ILUMA i ONE, ILUMA Devices, VEEV ONE
Safety Instructions: ILUMA i PRIME, ILUMA i MID, ILUMA i ONE, ILUMA PRIME & MID, ILUMA ONE
*IQOS manufacturer warranty and support programs are in addition and without prejudice to all rights and remedies provided by the law. Terms and conditions apply.
User Guides: ILUMA i PRIME, ILUMA i MID, ILUMA i ONE, ILUMA PRIME, ILUMA MID, ILUMA ONE, VEEV ONE, Solid EZ
Warranty: ILUMA i PRIME, ILUMA i MID, ILUMA i ONE, ILUMA Devices, VEEV ONE
Safety Instructions: ILUMA i PRIME, ILUMA i MID, ILUMA i ONE, ILUMA PRIME & MID, ILUMA ONE
*IQOS manufacturer warranty and support programs are in addition and without prejudice to all rights and remedies provided by the law. Terms and conditions apply.
Device Registration Benefits
For the IQOS warranty coverage at no extra charge, simply register your IQOS device online.
Register your device to get:
1.Technical assistance through our communication channels or extensive network of physical service points. Services and capabilities may vary at each location.
2.Accidental Damage Coverage*
3.International Support**
4.Personalized device support
5.Continuous support through newsletters***
6.Free shipping for replacement parts
7.Fast shipping for replacement parts
* The Accidental Damage Service is offered for 2 years (upon purchase) ONLY for the ILUMA i Prime device and covers ONE (1) replacement per KIT [either for the IQOS Holder or the Pocket Charger, but not both].
** The International Support Service is offered for 2 years (upon purchase) ONLY for ILUMA i devices (ILUMA iONE/ ILUMA i/ ILUMA iPrime).
*** To receive communications from IQOS, you must have given your consent for personalized communication in your profile settings. You can change your preferences at any time at the bottom of this page.
2.Accidental Damage Coverage*
3.International Support**
4.Personalized device support
5.Continuous support through newsletters***
6.Free shipping for replacement parts
7.Fast shipping for replacement parts
* The Accidental Damage Service is offered for 2 years (upon purchase) ONLY for the ILUMA i Prime device and covers ONE (1) replacement per KIT [either for the IQOS Holder or the Pocket Charger, but not both].
** The International Support Service is offered for 2 years (upon purchase) ONLY for ILUMA i devices (ILUMA iONE/ ILUMA i/ ILUMA iPrime).
*** To receive communications from IQOS, you must have given your consent for personalized communication in your profile settings. You can change your preferences at any time at the bottom of this page.
Explore IQOS warranty by device.
Select your IQOS device model to view IQOS warranty terms and conditions and support services available.
Απλές συμβουλές φροντίδας για βέλτιστη απόδοση της συσκευής.
Εξερευνήστε τα online κανάλια μας για εύκολες λύσεις σε συνηθισμένα προβλήματα συσκευών. Ένα απλό επαναφορά ή ενημέρωση υλικολογισμικού μπορεί να είναι το μόνο που χρειάζεται για βέλτιστη απόδοση.
